Trust & safety

Safety built into every introduction

We take care to check who joins the platform, protect personal information and respond to concerns quickly.

Document checks

Admin review of photo ID, right to work and DBS documents before a profile is published. Expiry dates are tracked with reminders.

Secure data handling

Documents are stored privately and are only visible to the carer and authorised Barileon administrators. Access is logged.

Safeguarding concerns

Anyone signed in can raise a safeguarding concern. Our team reviews it and refers to the local authority or police where appropriate.

Audit trail

Key actions such as approvals, setting changes and document access are recorded in an audit log.

A support worker talking with an older person

If someone is at immediate risk

Call 999 in an emergency. To report concerns about an adult at risk, contact the adult social care team at your local council. You can also raise a concern with Barileon from your account.

Barileon's checks do not replace your own judgement. Please meet and speak with any carer before agreeing support.

Barileon Connect is an introductory platform linking families with independent support workers, who agree arrangements directly with clients. Barileon Limited is not currently registered with the CQC and does not provide or supervise support. Only non-regulated services are available - no personal care.